Terms of Service

By shopping on Velio's website, you agree to these terms.

Products and pricing

All prices are in Indian Rupees (₹) and inclusive of taxes. We try our best to show accurate product descriptions and images, but slight variations may occur.

Orders

When you place an order, you will receive a confirmation. We reserve the right to cancel orders in case of pricing errors or unavailability, in which case you will receive a full refund.

Payment

We accept online payments (UPI, cards) and Cash on Delivery (COD). A small handling fee applies to COD orders, shown at checkout before you pay.

Shipping

We ship across India. Delivery timelines are estimates and may vary. Please see our Shipping Policy for details.

Returns and refunds

Please see our Refund Policy for details on returns and refunds.

Contact

For any questions about these terms, please reach out via our Contact page.